Ooredoo Maldives has launched a new Autopay feature on the Ooredoo App, introducing a more convenient and streamlined way for customers to manage their telecommunications payments and services. The latest enhancement allows users to automate bill payments, prepaid recharges and add-on purchases, reflecting the company’s continued focus on strengthening digital convenience and improving the overall customer experience in the Maldives.
With the introduction of this feature, customers can now securely save a payment card within the Ooredoo App and schedule automatic transactions based on their preferred date and time. This gives users greater flexibility in managing routine payments, while also reducing the need to manually complete recurring transactions each time a bill becomes due or a recharge is required. The feature is expected to benefit a wide range of customers, including those seeking a more efficient way to manage monthly commitments and frequently used mobile services.
Ooredoo Maldives stated that the Autopay feature has been designed to simplify account management by offering multiple automation options tailored to different customer needs. Through the app, users can choose to automate monthly bill settlements, prepaid top-ups and selected add-ons, making the service practical for both regular personal use and everyday connectivity needs. Customers also retain full control over their automated arrangements, as they can manage, modify or update scheduled transactions directly through the Ooredoo App whenever necessary.
The activation process has been structured to be straightforward and user-friendly. To enable the feature, customers are required to save their preferred payment card during a transaction, then access the Autopay section through the “More” menu in the app. From there, they can select the service they wish to automate and choose a schedule that best matches their preferences. This simple setup supports a seamless digital experience and encourages greater adoption of self-service options within the company’s mobile platform.
According to Ooredoo Maldives, the introduction of Autopay forms part of its broader efforts to enhance the digital customer journey by offering more convenient, reliable and automated ways to manage telecommunications services. The company noted that the feature can help customers avoid missed payments and potential service interruptions by ensuring transactions are completed automatically in line with the schedule selected by the user. This added reliability is expected to support uninterrupted access to communication services, which remain essential for both personal and professional life.
The launch also underscores the growing role of digital solutions in the Maldives’ telecommunications sector, where customers increasingly value speed, simplicity and greater control over their accounts through mobile platforms. By expanding the capabilities of the Ooredoo App, the company continues to build on its digital ecosystem and respond to evolving consumer expectations for smarter, more efficient service management tools.
Customers seeking further details about the new feature can obtain assistance through Evee, Ooredoo’s virtual assistant available on the company’s platform. With the addition of Autopay, Ooredoo Maldives has further strengthened its portfolio of digital services, offering customers a practical solution that supports ease, consistency and convenience in managing their everyday mobile needs.
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